What others can't unlock, we can! Our technician has over 20 years of experience in unlocking cell phones.

FAQ

Q: What does phone unlocking mean?
A: When you purchase a phone from your network provider and sign a contract term with them, they lock your phone so that you can only use it with them. By removing the service provider lock, you make the phone available to use with other networks providers.

Q: Why do the network providers lock their phones anyway?
A: For two reasons. One, they don't want you to take that cheap phone you just received from them and use it with another network provider. Two, they want you to travel with the phone and use the exorbitant long distant & roaming fees that they make off you.

Q: How do I know if my phone is locked?
A: The easiest way is to try and put a SIM card from a different service provider in your phone to see if it will accept it. If you get a message saying wrong card, enter subsidy code or SIM disabled then likely it's locked. For CDMA phones it's a little more difficult to tell.

Q: Why is it so important to unlock my phone?
A: By unlocking your phone you have the freedom of using your phone with other network providers as well as saving tons of money using a pay as you go card when visiting other countries.

Q: How do I unlock my phone?
A: There are several ways you can unlock your phone. All require some sort of software/hardware, (unless you have been given the key-in unlock code by your service provider or by a third party company like us.

Q: What is remote unlocking?
A: Remote unlocking means that you don't have to physically come into the store to have your device unlocked. It can be done through code or remote software. Not all phone can be done this way.

Q: Is unlocking my phone expensive?
A: Typically no, most are between $20 to $40 dollars and PDA phones a bit more but it still will always be much cheaper than to buy a second phone.

Q: Can I bring my phone to your store location to unlock it?
A: Yes, all unlocking is done on site with our regular business hours and of course while you wait.

Q: I'm not close to you at all, can I just ship my device to you and have you do what i need done?
A: Yes, most definitely. As long as you agree to incur all costs shipping both ways we will not turn you down. You can call or email us ahead of time to arrange it.

Q: Do you offer a discount for unlocking multiple phones?
A: Yes we do.

Q: I'm a dealer, can I get wholesale prices?
A: Yes.

Q: What happens if you can't unlock my phone?
A: We know what we can or cannot unlock beforehand but after advising you accordingly, we will simply notify you.